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TEST RESULTS

Most test results are available within 48 hours (two days).  At Twizel Medical Centre, 'no news is good news', but the doctor will often ask the nurse to contact you with results, depending on your health situation.  If we do contact you we will do it by:

  • Text

  • Telephone

  • Letter

If you wish only to be notified if there are abnormal results, please inform your doctor or nurse of this.

Please note: biopsies and cervical cytology tests may take two or three weeks to complete.

If you expect to learn about results but haven't heard please call us on
03 435 0777 and ask to speak with a nurse.

PRESCRIPTIONS

Repeat prescriptions for regular medications may be requested by telephoning our prescription line or via this website.  Please remember this is for regular prescriptions only and not all prescriptions will be able to be requested this way. If you have any doubt, please talk to the practice nurse.

Costs

  • Repeat prescription $15

  • Faxed prescription $20

  • Urgent / same-day collection $25

The renewal of a regular prescription involves the doctor reviewing your medical records to consider if a renewal without a consultation is appropriate. It is not a substitute for a face to face consultation. You and your doctor will have agreed on the minimum interval between consultations for review of your regular medication. Typical intervals are three, six or twelve monthly. Age, complexity and number of health problems and medications all contribute to this decision.

Please note

  • We will only telephone regarding your prescription if we need to ask you a question. We will endeavour to text you to advise your script has been faxed to the requested pharmacy or ready for collection

  • If a prescription is lost we will have to charge for a repeat prescription to be filled

Phone prescriptions

NB: DO NOT leave messages for urgent prescriptions on the on-line form.  For an urgent prescription, please phone 03 435 0777 and ask to speak to a nurse.

If you are requesting a prescription by telephone please call our nurse line on
03 435 0777. Listen carefully to the instructions given and then leave a message when requested.  Remember to speak slowly and clearly.

You will be asked to provide the following information:

  • Your full name

  • Contact phone number

  • Repeat medication your require

  • Tell us if your prescription is to be collected from Twizel Medical Centre or faxed to Mackenzie Pharmacy or if you want it faxed to another pharmacy, which pharmacy and their address

IMMUNISATIONS

Routine childhood immunisations are free and these are listed in the Well Child/Tamariki Ora Health Book. We advocate vaccination and our practice nurses will be pleased to answer any questions you may have.

We have a range of recommended but non-funded vaccinations, i.e. Shingles, Whooping Cough and Pneumonia.  Please phone 03 435 0777 and speak with a nurse for more information.

The seasonal influenza vaccine is available every year.  It is free for those over 65 years and for those with chronic medical conditions, including children.

You can book flu vaccinations for your workplace too.

For more information about available immunisations on the New Zealand Schedule please click here.

WELL CHILD

Our team is experienced with children and their particular health needs. We enjoy catching up with our young patients at the time of their 6 week, 3 month, 5 month and 15 month visits, in addition to the usual Plunket visits. All of our nurses are trained to give immunisations.

For more information about available immunisations on the New Zealand Schedule please click here.

MANAGING DIABETES

Patients who have been diagnosed with diabetes are entitled to a free annual consultation to review their diabetes with the practice nurse.  You will be advised when this annual review is due.

Diabetes may remain undetected for several years and cause serious harm to health.  If you are concerned that you may have, or are at risk of developing diabetes, please make an appointment to see your doctor or practice nurse.

For more information about diabetes please click here.

MINOR SURGERY

Our doctors do minor surgery.  Excisions are carried out in a dedicated surgical room.  Please talk to your doctor about your procedure, as costs will vary.

The doctor will advise you about the best treatment options for skin lesions and moles.

For benign (harmless) lesions and moles, treatment options include cryotherapy (freezing with liquid nitrogen), biopsy or removal by excision.

For any suspicious or undetermined lesions or moles, a skin biopsy or excision is usually recommended, so that a tissue sample can be taken and sent to a laboratory to check for the presence of skin cancer. Local anaesthetic is provided for skin excision procedures to minimise pain or discomfort.

We also offer a Mole Map service from the medical centre.  Phone 0800 665 362 to make an appointment.

SEXUAL HEALTH

To be eligible for free sexual health services, you must be a New Zealand resident aged 19 years old or under, and enrolled at Twizel Medical Centre.   It’s free and easy to enrol, just ask at reception or download an enrolment form.

  • Contraception & emergency contraception

  • Testing and treatment for Sexually Transmissible Infections (STIs)

  • Sexual health advice

  • Pregnancy testing & advice

  • Cervical smear tests

  • HPV vaccination to protect against cervical cancer

Your choice of contraception will depend on your age, health and the status of your relationship.

Talk to your doctor or nurse if you are unsure which method is best for you. They will ask about your health so they can recommend the safest contraception for you.

MEDICALS

Twizel Medical Centre provides special examinations for insurance, pre-employment and other purposes such as trade vehicle licenses and for vehicle licenses for those aged 70 and over.

We do employment medicals for prospective employees of numerous businesses in the region.  Each employer has their own unique requirements, but most medicals comprise audiometry, spirometry, vision testing, and drug screening. For an employment medical you will need a half hour appointment with the GP and a 45 minute appointment with the nurse – but requirements differ so please phone us to discuss your particular request. 

A motor vehicle license examination (for our enrolled patients) consists of a 30 minute appointment with the doctor.  It is not possible to deal with other health matters during a special purpose examination.

This service is available to registered and non-registered patients.  Please phone us on 03 435 0777 to discuss your needs with a receptionist or practice nurse.

WELLNESS CHECKS

We recommend that from time to time you should have a personal health check. Early detection of medical problems usually results in better health long term. Please indicate to reception that you require a 30 minute wellness check when you book in. During this time we will talk to you about your lifestyle, review your family medical history and question you on a range of symptoms. You will have a comprehensive examination and in many cases you will have a blood test. We are particularly interested in identifying and treating risk factors for heart disease, stroke and some cancers. People over 50 are encouraged to have a wellness check yearly.

WOMEN'S HEALTH

We strongly advocate regular health checks for women.  We have two female doctors available.

The women’s health services we offer are:

  • Review of family medical history and medical examinations

  • Skin check

  • Cervical smear with a nurse

  • Blood tests (where appropriate)

  • Contraception

  • Pre-conception discussion and health check

  • Pregnancy tests, early/antenatal advice and referral to midwife or specialist

  • Breast examination and referral for a mammogram

  • Bone density assessment and management

  • Menopause advice

  • Mental health discussion, i.e. management and referral as appropriate

  • Osteoporosis assessment and management

We also offer advice for women regarding:

  • Depression and other mental health issues

  • Alcohol use

  • Smoking

  • Sexual health issues

Refer to the health links page for further information on the above services.

MEN'S HEALTH

We offer screening for early diagnosis of heart disease, skin, bowel and prostate cancer.  We strongly encourage men to have a two yearly men's health check (Well-Man Check) from age 40 with one of our GPs.

These Well-Man checks include:

  • Weight and body-mass index

  • Pulse and blood pressure

  • Skin examination for melanoma

  • Heart check & cardiovascular risk assessment

  • Testicular examination

  • Prostate check

  • ECG and eyesight tests where applicable

  • Blood tests where indicated

We also offer advice regarding:

  • Depression and other mental health issues

  • Alcohol use

  • Smoking

  • Sexual health issues

Refer to the health links page for further information on the above services.

MATERNITY CARE

We are able to diagnose pregnancy, give advice and provide pre-natal, pregnancy and post-natal care but we do not provide LMC (lead maternity carer – the one who delivers your baby) services.  Click here to find a LMC.

Our nurses are highly skilled and happy to provide advice to our patients when appropriate. Information packs for pregnancy are available and we will discuss referral to midwives or obstetricians.

We are happy to provide care for new babies including all childhood vaccinations and well child checks.

Maternity care is funded for eligible enrolled patients for the first trimester for pregnancy related healthcare.

ASTHMA EDUCATION

Asthma is a chronic condition of the bronchioles, or small airways, inside the lungs. While there’s no cure for asthma, it can be managed successfully by:

  • Working in partnership with your practice nurse and doctor to manage asthma

  • Knowing about prescribed asthma medicine – how to take it correctly and how it works

  • Taking your preventer asthma medication every day

  • Using a self-management plan when needed

  • Recognising when your asthma is getting worse and what to do

  • Monitoring your asthma with a peak flow meter and seeking regular reviews by a nurse or doctor

SPIROMETRY

Spirometry is a test that can help diagnose various lung conditions, most commonly chronic obstructive pulmonary disease (COPD). Spirometry is also used to monitor the severity of some other lung conditions, and their response to treatment. At Twizel Medical Centre we conduct spirometry for our eligible enrolled patients.  A charge may apply.

LIQUID NITROGEN

Twizel Medical Centre offers cryotherapy (liquid nitrogen) for verrucas, skin lesions and warts.  A doctor’s consultation is needed prior to cryotherapy.  Once a lesion diagnosed consecutive treatments will be carried out by a practice nurse.

ECG AND HEART HEALTH

Cardiovascular disease (heart attack or stroke) is the leading cause of death in New Zealand. A New Zealander dies from cardiovascular disease every 90 minutes, and many of these are preventable.

A heart check (or cardiovascular risk assessment) will let you know what your risk is of having a heart attack or stroke in the next 5 years and how you can reduce that risk.

Free cardiovascular risk assessments are available for women from 55 years (45 years if you are Maori, Pacific or Indo-Asian) and men from 45 years (35 years if you are Maori, Pacific or Indo-Asian).

During a heart check your doctor or nurse will:

  • Ask about your risk factors such as smoking, exercise and diet

  • Ask if there is any family history of heart attack or stroke

  • Measure your blood pressure, height, weight and waist circumference

  • Test your cholesterol and blood glucose levels

AUDIOMETRY

Twizel Medical Centre offers routine hearing tests known as audiometry. It is a screening test that measures an individual's ability to hear various sound frequencies. A charge will apply.

DRUG SCREENING

We offer urine drug screening. Please contact the practice nurse for further details.

VENESECTION

Our nurses do venesection for our patients with haemachromatosis, as well as taking bloods for lab tests.  These are generally done in a morning appointment as the courier comes to collect all of our laboratory tests at 12:15pm, and takes them to Timaru for processing.

IUCD INSERTION

An Intrauterine Contraceptive Device (IUCD) is inserted into a woman’s uterus to prevent pregnancy. Depending on the type of device, it will need to be changed after between three and five years.  One particular brand of IUCD is often used to reduce heavy bleeding during periods. 

MUSCULOSKELETAL INJECTIONS

Steroid injections are also known as cortisone injections, Kenacort injections, and corticosteroid injections.

Steroid injections are used to treat pain in your joints and soft tissue (muscles, tendons and ligaments), including pain caused by inflammation. They're also used for some nerve problems and some tendon problems.  Make an appointment with the doctor to discuss if this is a suitable option for you.